How we collect and protect your information, and the terms that apply when you give, pledge or register with us.
How Grace Mission Church Int'l collects, uses and protects your information.
Grace Mission Church Int'l ("GMC," "we," "us" or "our") is committed to protecting your privacy. This policy explains how we collect, use, disclose and safeguard your information when you visit our website, register for an event, give a donation or pledge, or otherwise interact with our church community.
All card, EFT and other online payments are processed securely by PayFast (Pty) Ltd, a registered payment gateway. GMC does not store your card details. Please see PayFast's own privacy policy at payfast.io/legal for how they handle payment information.
We do not sell, trade or rent your personal information. We only share information with PayFast for payment processing, with our pastoral team where necessary for care, or where required by law.
Under South Africa's Protection of Personal Information Act (POPIA), you have the right to access, correct or request deletion of the personal information we hold about you. To exercise these rights, contact us using the details below.
Where we collect information relating to a minor, such as for children's ministry, we require parental or guardian consent and keep that information strictly confidential.
We keep donation and pledge records for as long as required for financial and tax record keeping purposes. Event registration details are kept for a reasonable period after the event for planning and follow up purposes, after which they are archived or securely deleted.
Our website may use basic cookies to remember your preferences and understand general site usage. You can control cookies through your browser settings.
This policy is governed by the laws of South Africa, including POPIA.
The terms that apply when you give, pledge or register for a paid event.
All donations and pledges made to Grace Mission Church Int'l are voluntary. A pledge is a statement of intent to give a certain amount and is not a legally binding financial obligation, though we encourage and appreciate every pledge being honored as an act of faith and partnership.
All amounts are in South African Rand (ZAR) unless stated otherwise. Payments are processed through PayFast. By completing a payment, you confirm that you are authorized to use the payment method provided.
Where offered, the option to add a percentage toward payment processing fees is entirely optional. Choosing not to cover this fee does not reduce or affect your donation, pledge or registration in any way.
Where an event has a registration fee, this will be clearly stated before payment. Some GMC events are free to register for, while others may carry a fee to help cover hosting costs. Where a fee applies, it is separate from any pledge or additional donation made toward the same event.
If you require a donation certificate for tax purposes, please contact us using the details below and we will advise on availability.
You are responsible for ensuring the information you provide during registration, giving or pledging is accurate, including your contact details and payment information.
How refund requests for donations, pledges and event registrations are handled.
Donations and pledges given to Grace Mission Church Int'l are generally non-refundable, as they are given voluntarily in support of the church's ministry and operations.
If you believe a payment was made in error, such as a duplicate transaction, an incorrect amount, or an unauthorized charge, please contact us within 14 days of the transaction. We will review each request and, where an error is confirmed, work with PayFast to process a refund.
Where a refund is approved, any payment processing fee already charged by PayFast on the original transaction may not be recoverable. In such cases, the refunded amount may be the donation or fee received less any non-recoverable processing costs, at the church's discretion.
Where a paid event registration is cancelled by the church, registrants will be offered a full refund or the option to transfer their registration to a future date, where applicable. Refund requests initiated by a registrant who is no longer able to attend will be considered on a case by case basis.
Contact us using the details below with your name, the date of the transaction and the reason for your request. We aim to respond within 7 working days.
If you have questions about this policy or wish to exercise any of your rights, please contact us:
Grace Mission Church Int'l
11 Hugo Rd, Valhalla, Centurion, 0185
Phone: +27 (012) 660 2321
Email: info@gracemission.org.za
Website: gracemission.co.za
GMC